Testimonials

"Dickinson Dees are delighted to have maintained Lexcel accreditation for several years. We consider that the Lexcel standards reflect what law firms should be doing to run their businesses efficiently and effectively and that working to achieve accreditation provides a good discipline for firms to ensure that they take the steps necessary to adopt best practice. The feedback received in the course of the assessment process is also extremely useful in assisting us in achieving our objective of continuous improvement. Our business has grown substantially with increased profitability since we have been accredited for Lexcel and meeting the standards has played its part in this."

"We decided to work towards Lexcel accreditation with a view to improving our internal organisation through the implementation of consistent policies across all areas of practice. Assessment North East were approachable and pro-active in providing us with practical guidance and support throughout the preparation and assessment process. We have found that Lexcel has helped us significantly in ensuring full compliance with the Solicitors Code of Conduct 2007 by providing a structured framework to facilitate the strategic and operational management of compliance issues."

"The Lexcel standard provides a new business with an ideal structure from which to work and ensures that all bases are covered. Risk Management and Business Continuity issues are just as important to small businesses as they are to large - in some cases even more so.

I have had to discipline myself to attend to Lexcel requirements at times because there is so much to do when starting a new practice. Combining the stresses and strains of a new venture together with applying for a quality standard mark at the same time has on occasions felt like a bridge too far but it has definitely been worth it in the end."

"Lexcel has proven to be an excellent tool for implementing no-nonsense principles that fee earners and staff can apply to their daily work. The Lexcel standards link closely with the Solicitors Code of Conduct and forms the basis of our office manual. Assessment North East provide practical advice and constructive feedback and as a result we are able to deliver consistently high levels of service, internally and externally."

“Achieving Lexcel has been a tremendous effort with everyone making a valuable contribution to the team’s success. We must now strive to keep up the good work and improve our services to our clients even further.

"The assistance of Assessment North East cannot be underestimated in helping us to achieve this target. The next phase in our development will be to explore the possibility of providing our services to other Housing Associations and with the award of the Lexcel accreditation we can demonstrate our commitment to a high quality service.”

"The Lexcel accreditation has been extremely important in the development of the Practice. With the assistance of Assessment North East, in particular Sally Johnson, we have fully adopted the Lexcel model and the ethos behind it. As a result Lexcel has been a real driver for change and improvement in standards and consistency throughout the different departments of the firm so that we have been able to achieve national recognition by winning this auspicious Award."